”My Wi-Fi keeps dropping.”: What question is most appropriate to ask?

–”My Wi-Fi keeps dropping.”: What question is most appropriate to ask?–

–“When did you start seeing this message?”–

–“Does your router work and have you tried to reset it by turning it off and back on?”–

–“Is your printer connected via USB or the network?”–

–“Do you have permission to sign-in?”–

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