”My Wi-Fi keeps dropping.”: What question is most appropriate to ask?

–”My Wi-Fi keeps dropping.”: What question is most appropriate to ask?– –“When did you start seeing this message?”– –“Does your router work and have you tried to reset it by turning it off and back on?”– –“Is your printer connected via USB or the network?”– –“Do you have permission to sign-in?”–

“My touchpad isn’t working correctly”: Which question is most appropriate to ask?

–“My touchpad isn’t working correctly”: Which question is most appropriate to ask?– –“Is the power/charging light on while the device is plugged in?”– –“Is there any dust/damage to the screen?”– –“Does this happen with specific keys?”– –“Does this issue occur when signing in with any Google Account?”–

“My OS is missing or damaged.” Which question is most appropriate to ask?

–“My OS is missing or damaged.” Which question is most appropriate to ask?– –“Is your printer connected via USB or a Wi-Fi network?”– –“Do you have permission to sign-in?”– –“When did you start seeing this message?”– –“What is the signal strength of your connection?”–

“My Chromebook is not connecting to my printer.”: Which question is most appropriate to ask?

–“My Chromebook is not connecting to my printer.”: Which question is most appropriate to ask?– –“What is the signal strength of your connection?”– –“Is your printer connected via USB or a Wi-Fi network?”– –“When did you start seeing this message?”– –“Do you have permission to sign-in?”–

”I’m having trouble signing in”: Which question is most appropriate to ask?

–”I’m having trouble signing in”: Which question is most appropriate to ask?– –“What is the signal strength of your connection?”– –“When did you start seeing this message?”– –“Is your printer connected via USB or the network?”– –“Do you have permission to sign-in?”–